Privacy Policy
Welcome to Armstrong. Your trust is important to us. This Privacy Policy explains how we collect, use, and protect your personal data, especially when it relates to students and educational services.
1. Information We Collect
We collect personal and non-personal information in the following ways:
- Personal Information Provided by Users:
- Full name, email address, profile photo
- Account role (student, parent, teacher, school admin)
- Login credentials (passwords stored securely in hashed form)
- Language preferences and time zone
- Automatically Collected Information:
- Device and browser information, IP address
- Usage data: lesson progress, quiz scores, time spent, activity streaks
- AI interaction logs: queries and responses with Virtual Teacher and Personalizer
- Log data including pages visited and interaction timestamps
- Institutional Data (for schools):
- School, class, and student performance metrics
- Uploaded content by educators or administrators
2. How We Use Collected Data
We use your data to:
- Personalize content and adaptive learning recommendations
- Analyze learning behavior and performance
- Operate and improve Armstrong’s AI-powered services
- Communicate with users (support, announcements, updates)
- Monitor and secure the Platform against abuse or unauthorized access
- Comply with legal obligations and educational regulations
3. Legal Basis for Processing
Depending on your location, our data processing may be based on:
- Consent (e.g. parental consent for minors under 13)
- Contractual necessity (e.g. to provide learning services)
- Legal obligations (e.g. compliance with COPPA, GDPR)
- Legitimate interests (e.g. improving educational outcomes)
4. Data Retention
We retain personal information:
- As long as the user account is active and for a reasonable period thereafter
- In accordance with our backup policy (minimum 1 year)
- As required by law (e.g. for audit, child protection, or financial purposes)
Users may request deletion at any time (see Section 10).
5. Data Sharing & Disclosure
We do not sell or rent personal data. Data may be shared with:
- Educational institutions linked to a user’s enrollment (e.g. teachers, school admins)
- Third-party service providers under strict confidentiality (e.g. AWS, analytics, email systems)
- Legal or governmental bodies when required by law
- In the event of a business acquisition, merger, or restructuring
6. Children’s Privacy
Armstrong complies with:
- COPPA (U.S.): Parental consent is required for children under 13
- GDPR (EU): Age of consent for data processing varies by country
- Educators and schools must obtain appropriate consent when registering minors
7. Use of AI & Automated Decision Making
The Platform uses AI systems for:
- Adaptive learning suggestions
- Quiz and concept explanation via the Virtual Teacher
- Personalized study paths through the AI Personalizer
AI decisions are reviewed by humans for accuracy where appropriate. These systems are assistive and do not replace human educators.
8. Cookies & Tracking Technologies
We use cookies and similar technologies for:
- Session management and security
- User preference storage (e.g. language)
- Performance analytics
- Personalized learning and content delivery
You can control cookie preferences through your browser settings. Some functions may be impacted if cookies are disabled.
9. Security Measures
We implement industry-standard safeguards:
- Encryption: AES-256 encryption for data at rest and TLS for data in transit
- Cloud Hosting: AWS EC2, S3, and RDS with role-based access and firewall policies
- Backups: Automated backups with disaster recovery protocols
Monitoring: Activity logs, anomaly detection, and system alerts
10. Your Rights and Choices
Depending on jurisdiction, you have rights to:
- Access your personal data
- Correct or update inaccuracies
- Request deletion (“right to be forgotten”)
- Object to or restrict data processing
- Port your data to another provider
Send requests to [email protected]. We will respond within 30 days.
11. International Data Transfers
Your information may be stored and processed in countries where we or our providers maintain facilities, including the United States, Europe, and MENA region. We ensure data is transferred in accordance with applicable legal standards.
12. Updates to This Policy
We may revise this Privacy Policy to reflect legal, technological, or business changes. The updated version will be posted on our Platform and notified via email or dashboard alert when significant changes occur.
13. Contact Us
Questions, concerns, or requests should be sent to:
- 📧 [email protected]
- 🌍 www.armstrongedu.com/privacy
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